At Smokes LLC , we’re committed to delivering premium tobacco products quickly, securely, and in full compliance with U.S. regulations. This Shipping & Delivery Policy explains how and where we ship, how long it takes, and what you need to know upon delivery.
📍 Shipping Coverage
We ship tobacco products across the United States, including:
Most U.S. states where tobacco delivery is legal
⚠️ Due to varying state and local regulations, we may not be able to ship to all locations. Orders placed from restricted areas will be canceled and refunded.
📦 Processing Time
Orders are processed within 3 –7 business days
Orders placed after hours, on weekends, or on holidays will be processed the next business day
Once your order ships, you’ll receive a tracking number via email.
🚚 Delivery Timeframes
| Region | Method | Estimated Delivery |
|---|---|---|
| Texas | Standard Ground | 2–4 business days |
| Continental U.S. | Ground Shipping | 3–7 business days |
| Expedited | Priority/Express | 1–3 business days |
Shipping times are estimated, and delays may occur due to weather, high volumes, or carrier issues.
🛑 Adult Signature Required
As required by federal and state law, all tobacco and nicotine product shipments must:
Be signed for by an adult 21 years or older
Include a valid government-issued photo ID upon delivery
Be delivered to a physical address (no PO Boxes)
Failure to complete age verification will result in cancellation or delayed delivery.
💸 Shipping Rates
Shipping costs are calculated at checkout based on:
Order size & weight
Delivery location
Shipping method selected
Free Shipping may be available for qualifying orders over $300 (details shown at checkout).
❗ Failed or Refused Deliveries
If your package is returned to us because of:
An incorrect shipping address
No adult available to sign
Refused delivery
You may be responsible for return shipping costs and a restocking fee.
📦 Lost, Damaged, or Delayed Orders
Please inspect your order upon delivery. If any items are damaged, missing, or never arrived, notify us within 3 business days so we can file a claim or resend your order.
❌ International Shipping
At this time, we do not ship outside of the United States due to tobacco import restrictions.
🔐 Compliance Disclaimer
We follow all applicable laws regarding the shipment of tobacco, nicotine, and vape-related products, including Texas tobacco laws and FDA regulations. We reserve the right to cancel any order that does not meet legal requirements.
